UNE 178501 and UNE 178502 of Smart Tourist Destinations

The conformity assessment of Smart Tourist Destinations, in accordance with the standards UNE 178501 and UNE 178502, focuses on the mechanisms for promoting innovation in tourist destinations so that they can create differential and highly competitive services and guarantee the sustainable development of the Tourist territory being accessible to all and facilitating its sustainable development.

The conformity assessments of smart tourist destinations according to the UNE 178501 standard are based on innovation, technology, universal accessibility, sustainability and governance. The Smart Tourist Destination Indicators and Tools are included in the 178502 standard. Both seek to increase the competitiveness of the tourism sector, as well as increase the quality of the tourist experience and are part of a group of key tools, developed by experts in Intelligence in Territories and Cities, to contribute to promoting Smart Territories.

The concept of Smart Territory is consolidated as one of the basic elements of the innovation strategies of the territories, being a priority of the European Union's strategies in its Horizon 2020. Spain will position itself as a leading country in innovation in relation to smart territories, thanks to the fact that reference frameworks have been established for the development of the management of Smart territories. structured around the standards created in CTN 178 of Smart Cities, this being a key point to consider when attracting private investment to the territories, generating employment and increasing GDP, productivity and quality of life.

The transformation of territories into smart ones will have an impact on the management model of cities in various areas such as those related to transparency, digital transformation, mobility, sustainability and the economic development of territories, etc. Thus, for the correct design of public policies, it is necessary to anticipate problems, so innovation must function as a transversal axis to be able to provide solutions to public services ex-novo and traditional services.

AENOR, through specific conformity assessments for this area, contributes to the smart cities and territories strategy, helping to assess the degree of implementation of those measures and actions that identify and characterise them. Some of the most relevant regulations are: